1. Data we collect
When you use Realeasty, we collect in particular:
- Account data (email, encrypted credentials)
- User input data for analysis
- Platform usage data
- Communication data (contact/support)
- Newsletter data if you opt in
We collect only data necessary to deliver the service.
2. How we use your data
Data is used to:
- Provide and operate Realeasty analysis services
- Generate analysis outputs from your inputs
- Improve reliability, security, and product quality
- Send service-related communications
- Send market updates only with consent
4. Data protection
Security measures include:
- Encrypted transport (TLS/HTTPS)
- Secure storage of sensitive data
- Strict internal access controls
- Regular security monitoring and assessments
Processing occurs in a protected environment compliant with the Swiss FADP and, where applicable, GDPR.
5. Your rights
Under applicable law, you may request:
- Access
- Correction
- Deletion (subject to legal obligations)
- Portability
- Objection to specific processing
- Withdrawal of newsletter consent
To exercise your rights: privacy@realeasty.ch. Maximum response time: 30 days.
7. Data retention
Indicative retention periods:
- Account data: account lifetime + 2 years
- Analysis history: account lifetime + 12 months
- Uploaded documents: deletable upon request
- Support communications: up to 3 years
8. Contact
- Email: privacy@realeasty.ch
- Company: Mulklick GmbH, canton of Zug, Switzerland